Welcome to my website

I'm a tourism & hospitality expert and entrepreneur. With more than 20 years of experience in various sectors, I understand the industry from different perspectives.

 

Beside own companies I support businesses and organisations as advisor, trainer, facilitator and project manager.


"Travel is the language of peace" (Mahatma Gandhi)

For me, too, tourism isn't just an 'industry'. Travelling connects people, cultures, languages, tastes, communities and societies.

 

Currently, we must ensure that sustainability does not remain a buzzword, but that we take responsibility and become a good travel industry.


Professional focuses

  • Sustainable Tourism: Supporting and advising businesses and destinations within sustainability programs and processes, member of GSTC, representative of Green Destinations and co-founder of Green Destinations DACH Region.
  • Hospitality Management: Online reputation, guest relation, guest communication, feedback management, product management, pricing & distribution, moderation of workshops, seminars and keynotes in German and English.
  • Destination Management: Cooperation within destinations, internal and external communication, product management, incoming, design of services, workflows & processes, moderation of workshops, seminars and keynotes in German and English
  • Tour Operator: Business management, design of services, workflows & processes, product development, buying of services for business and leisure travel
  • MICE: Organisation & project management of meetings, incentives, conventions and events, buying of accommodation and organisation of travel services for businesses.

Reference clients

Tourism and Hotel Industry both are dominated by many small businesses on the one hand side and a concentration of few really big market leaders on the other.  I am used to work for owner- or family-run SMEs as well as large groups and corporations.

 

Some of my renowned clients are TUI, Booking.com, Accor Hotels, Motel One, Deutsche Hospitality, InterContinental Hotels GroupSylt MarketingLech-Zürs Tourismus, Zermatt Tourismus, Alpenregion Bludenz TourismusVisit Småland, Tourism in SkåneIDM Südtirol - Alto AdigeVorarlberg State Tourist Office and Visit Sweden.