Offer

Information about my work and how I can support you and your guest- or client-oriented business.


Knowledge & Support

I have been working in various projects for tourism, the hospitality and the event industry for over 20 years and I am pleased to support you in founding and managing a company or organisation, developing services, designing processes and implementing and managing individual projects. I am also open to invest in new ideas.


Seminars & Workshops by Tourismuspartner for hotels, hosts, restaurants and experience providers

Tourismuspartner is a company which I founded together with Alexander Fritsch in 2010. I own 50% and work as a trainer, speaker and consultant. 

 

We offer a wide Know How, Seminars and Workshops in Management of Guest Feedback, Communication, Online Reviews, Online Reputation and Direct Bookings.



ORM Support & Feedback Management

Online reviews are crucial to customers' purchase decision respectively guests' booking decision. Dealing with reviews professionally means more success. But it is very time-consuming and not that easy. Benefit from my more than 10 years of experience with online reviews and communication with guests in general. I would be pleased to take over your online reputation management and complaint management including writing management answers professionally. Not only for hospitality businesses. Also other branches can benefit from my knowledge.

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Distribution and Marketing Support (on/offline) for Hotels and Hosts

As a hotelier and host, you are occupied with numerous, very different tasks. I support you in a practice-oriented manner with taking care of the essential online channels, searching for suitable sales partners and helping with direct sales - with many years of experience and a broad network in international tourism.

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Marketing Support for Destinations, Incoming- and Event-Agencies, Hotel Chains and other tourism-related businesses in German speaking countries

I know the German speaking countries like the back of my hand. In Zurich I am located in the middle of the market. If you are looking for support in researching or in establishing customer, industry and media contacts, I am a reliable partner with a lot of experience in the tourism and event sector and very well connected.

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Designing Services and Workflows, Product Development

The development of services and travel packages and the ongoing optimization of processes require additional time, often at short notice, which I can cover with my in-depth knowledge. I also support you in creating surprise effects so that your customers or guests become an important marketing channel through mouth-to-mouth and online recommendations.

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You are renting your apartment or house? Let me do the work for you.

I am a professional in the online distribution of accommodation and help owners to market their apartment, a room or their entire house as a vacation rental. If you want to rent completely or temporarily on Airbnb, Booking & Co., but you don't have the knowledge or the time: No problem. I take care of this.

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