Corona Updates


My situation - updated 8th Jul 2020

Global measures to contain COVID-19 pandemic affect not only tourism and hospitality businesses but our branch was one of the first that was hit badly. Travel agencies, accommodation providers, restaurants and leisure businesses were partly or even totally closed down. Tour operators, airlines and suppliers of experiences were forced to cancel bookings day by day and still have to.

 

I co-owned a travel agency and tour operator that was also in trouble. After first having tried to cut off costs where possible and sending some of our team into unemployment (short-time work was never an option to survive) we were forced to declare insolvency which was officially announced by court on 28th Apr 2020. Since 4th May 2020 the company is officially closed down. Before that we managed to work remote within a downsized team from our homes to support and serve our clients to get back home and to cancel upcoming trips. We were 8 weeks working hard to reduce damage as much as possible for our company, our clients, business partners and our team.

 

Meanwhile it is July 2020. I am still involved in the closing of our company. The German Ifo-Institute reports that 85 % of travel agencies and tour operators, 76 % of hotels and 67 % of all restaurants see their existence in danger! The German "Handelsblatt" just headlined: "Summer travels 2020 threatens to become a disaster" (linked article in German only).

 

The seminars we are offering at Tourismuspartner for hospitality and tourism are mainly postponed to autumn, some of them are cancelled. But there is a request for webinars and eCoachings that quite work very well.

 

Privately as a patch work family we live in Switzerland and Austria. For 6 weeks I was not able to see and take care of my daughter. But there is a solution since 10th April: Austria declared parental custody being an exception for the restrictions to entry the country. I am very happy about that first step back into (a new) normality and I managed to cross the Swiss-Austrian-boarderagain for the weekend of 17th till 19th April (never thought that this could once become a problem) without quarantine. Meanwhile we are able to visit back and forth each other again. 

 

My thoughts about corona crisis and learning's from it are:

  • We can adopt to new situations incredibly fast.
  • We are forced to think about new ideas. That's enriching!
  • For me there is no "right" or "wrong" strategy of our countries or governments to fight the crisis. Any strategies on Corona crisis show positive affects in the short term whether it is the so-called "Swedish" way or the quite strong restrictions Austria introduced or the measures Switzerland and Germany are taking. We just do not know much about this new virus, so affects in the long-term have to be researched. Stop competition.
  • People, organisations and countries started to work together and support each other again.
  • In general I notice a growing solidarity.
  • Most of the people behave much more gentle and friendly than "before", on the streets, bikers, car drivers and even in the supermarkets when buying their stuff.
  • There is more time to connect to friends and relatives. We learn better to care for relationships.
  • We may make positive experiences by sitting in the same boat which could cause the reduce of egoism.
  • I hope all these positive effects will last for future. 

Services that I use and recommend


How I may help you during these times

Please contact me when you need advice, help or a project manager...

  • with over 20 years of experience in tourism and hospitality management
  • with profound knowledge in online marketing and distribution for hotels and destinations, restaurants and leisure businesses
  • setting up your tools for working remote by using remote desktop and helpful apps
  • with the experience in managing insolvency.

And let me know If you need someone to deliver groceries, food or other stuff by bike or car in Zurich.

 

During Corona crisis I offer my help and work:

  • For free for private people and NGOs
  • On a pay-what-you-want basis for businesses
  • Please also see Tourismuspartner's webinars and eLearning (available in English and German)
  • Download Tourismuspartner's info about one-to-one eCoachings here
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Sources that I use to stay informed

This is a list of sources (some of them available in German only) which I use to stay informed and to form a view on how we could get re-started again:


Tourism & Corona

Many countries are now communicating and promoting to spend "holidays at home" and suggest their people to support the country's own destinations and hotels.

 

Well ok, but maybe this strategy is not the solution for our branch in this crisis

 

Why? Just 3 arguments I find important to think about:

  1. For me the idea of travelling is not the idea of staying inside a countries boundary. It is the idea of exploring destinations, irrespective of whether it is inside or outside my own country or even both.
  2. Of course travelling the own country is an attractive option. But it was also before Corona. So why now using this crisis to promote staying in the country. We are a global connected industry. Many destinations just depend on guests from other countries. We have this situation in Vorarlberg where most of the revenue in tourism is made by German and Swiss guests.
  3. I can absolutely understand headlines like that: "Bauzá demanding apology from German tourism commissioner"

I think we have to think much more regional than national when it comes to a re-opening of infrastructure. Political measure force people at the moment to stay inside their countries. So, of course first guests may be national and not International ones.


Recovery-Check Germany for tourism activities (within Germany and international)

An interesting source for me is the "Recovery-Check" of the German Federal Tourism Competence Center in his latest update of 23rd April 2020 about how tourism revenue could be coming back to "normal business" in 3 different scenarios: optimistic, realistic and pessimistic: